It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Last game I bought using this card was some 2 months ago, but now, it's being rejected. First I tried with my virtual card, and then tried with my physical card. Neither worked. I'm from Argentina, and my card obviously is not. Is there anything I can do?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Consider inquiring with your local payment processor and asking if there's a reason they're blocking an international transaction to the Dutch.
Seems like there are some ongoing issues with the payment processor. The Revolut card I've been using for the last 2 years for all my purchases suddenly stopped working a few days ago...
I cannot comment on those form of payment. But I have seen many threads over the years about banks not liking gog payment process. Even in the US banks will reject or freeze the transaction.

If it stops for more than a few days. Perhaps a talk with customer service at your bank to see if it is the bank placing the hold? Otherwise, if the bank says it is not them. Gog support may have some idea.
avatar
Shmacky-McNuts: I cannot comment on those form of payment. But I have seen many threads over the years about banks not liking gog payment process. Even in the US banks will reject or freeze the transaction.

If it stops for more than a few days. Perhaps a talk with customer service at your bank to see if it is the bank placing the hold? Otherwise, if the bank says it is not them. Gog support may have some idea.
It's not GOG or their current payment processor per se, 99% of the time it's the bank that blocks international purchases in general or some automatic fraud protection randomly wetting its pants.

I've recently had that happen with Bandcamp where suddenly my credit card simply stopped working. Each transaction was immediately blocked. No explanation, no "Payment pending from X, is that you?" 2FA, just flat out rejected. It was the same CC I've used on Bandcamp for years and dozens upon dozens of purchases. And I have had Bandcamp on a whitelist for that card ever since the very first purchase legitimately triggered fraud protection because Bandcamp generated 4 individual payments for 4 different artists in a few seconds. But suddenly it wasn't working anymore. A couple of weeks later just as randomly it started working again, arguably because the fraud protection algorithms had been improved in the meantime.
Post edited July 12, 2025 by Randalator
Well.....on the bright side, you folks save some cash xD

One would think making payments go smoother to a company would be a priority. As if it were commerce or something. Good thing I rarely deal with banks.

Hope their banks can helpem.
avatar
Shmacky-McNuts: Well.....on the bright side, you folks save some cash xD
For all of 15 seconds it took me to switch to a different payment method/card...
avatar
Shmacky-McNuts: Well.....on the bright side, you folks save some cash xD
avatar
Randalator: For all of 15 seconds it took me to switch to a different payment method/card...
Lest we not forget, not everyone has multiple cards.

But for you boss, glad it is a thing :)

Enjoy the games.
avatar
Randalator: It's not GOG or their current payment processor per se, 99% of the time it's the bank that blocks international purchases in general or some automatic fraud protection randomly wetting its pants.
The card in question works fine with both domestic and international purposes in my case. It's just on GOG that I'm having issues, so yeah... will wait for a week or so and hopefully it will sort itself out. It's not the first time I've had this happen, but it's been years since I've had these sort of issues.

I know it's not the bank, because I'd see the rejection in that case, so it looks like the payment processor is the one doing the rejecting or whatnot.

P.S.: Also tried one of those digital single-use cards, and it also got rejected :/.
Post edited July 12, 2025 by WinterSnowfall
... and the same cards started working today, just like that. Classic.